If you need to cancel a tour for reasons other than weather, you must cancel 48 hours before your start time. If this is done, we can either reschedule your tour or refund your deposit. Cancellations after that 48 hours will result in the loss of your deposit.
No cash refunds will be given.
Additionally, if your party is 20 minutes late for your start time, and you haven’t contacted us at (309) 634-9207, your tour will be cancelled and you will lose your deposit. If you are late and contact us, your tour will be shortened to maintain our schedule for the next group.